Services

The Pet Guest Concierge
Pet Guest Relations
Pre-Arrival Pet Guest Services
Entertainment & Petivities
Consulting

THE PET GUEST CONCIERGE

Let us provide you with a personalized solution to completely help manage your pet guest relations. Have us create a custom guest services directory based on your geographic location and individual establishment. It will include all the relevant pet-centric information pertaining to your property as well as the surrounding area.

You will have a professionally created directory with all of the useful and pertinent local information right at your fingertips or paws. This guide will have everything your guests need to know to have the best possible time.

Simply choose from the following Pet Sets:

Pet Guest Services Directory
This custom branded directory is compiled with full, accurate, up to date information and can be available either at the front desk, with the concierge, or in the individual guest room as an in-room copy.

Pet Guest Services Directory Cards
Handy, helpful and perfect for on the go travelers, these compact reference cards are ideal to provide to guests upon arrival. These cards are full of relevant and condensed information about the local area and your hotel.

Pet Guest Services Travel Ensemble Set
This is the complete package showing perfect petiquette to your guests. This set includes the pet guest services directory and pet guest services directory cards.

PET GUEST RELATIONS

Man's Best Friend Brand Ambassador Service
This innovative brand-design program helps you to develop your own emotional branding strategy. Easily manage your ongoing relationship with your pet guests. Turn each guest into a potential brand fan and ambassador for your establishment. Capitalize on the importance of staying in touch! Now you can send out targeted coupons, e-vites, newsletters, even create your own hotel pet blog. And send out that personalized card for a special occasion.

All this information can be easily managed and tracked by having us create a personalized interactive package just for your establishment. We will work with you to identify the unique elements of your property that will powerfully connect on an emotional level with your guests.

For more information on any of the Savannah Ashcroft services simply contact us.

PRE-ARRIVAL PET GUEST SERVICES

This service offers your guest the unique opportunity to cut down on the last minute hassles of packing. Provide your guest with the convenience of shopping online at your web site and pre-selecting items he wants available in his hotel room. Pre-arrival service shopping offers food bowls, pet food, pet toys, special toiletries, grooming appointments, and advance reservations for local activities.

We create a simple e-commerce shopping feature that is integrated into your existing web site. You simply choose which items you want to offer for pre-arrival guest selection. Guests conveniently purchase them beforehand with an easy and secure shopping cart feature. These items are designated as pre-arrival and packaged with a custom branded pre-arrival tag and welcome note. Pre-arrival items are to be available in the guest's room upon check-in.